If a resident refuses medication, what is a recommended approach to handle the situation?

When a resident refuses medication, trying to determine the reason for their refusal is a recommended approach because it fosters communication and understanding. Engaging the resident in a conversation can uncover underlying concerns, fears, or misunderstandings about the medication. This dialogue can help build rapport and trust, potentially leading to the resident feeling more comfortable with taking the medication.

Understanding their perspective may reveal factors such as side effects they experienced, a lack of information about the medication’s benefits, or personal beliefs affecting their decision. By exploring the reasons behind the refusal, caregivers can provide education, reassurance, and alternatives, ensuring that the resident's autonomy and dignity are respected while also promoting their health and wellbeing.

Encouraging dialogue rather than insisting or ignoring the refusal aligns with principles of person-centered care, which prioritize the preferences, needs, and values of residents. This approach not only enhances therapeutic relationships but also empowers residents to take an active role in their own care.